Xtether Help

Sent on the wrong network

What to do if the payment used a network different from the one shown.

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Do not send again immediately

First verify the transfer on the relevant blockchain explorer and keep the public transaction hash.

Recovery is not guaranteed

Deposit addresses are configured for a specific token and network. Funds sent on another network may not be detected and may be unrecoverable.

Contact Xtether

Send support the Xtether transaction ID, the public transaction hash, token, amount, and network used. Never share wallet credentials.